U-Ombudsman ucele iKhomishana imininingwane mayelana nobude besikhathi esithathayo ukubhekana nokuthola komphakathi izicelo zemibhalo kulandela ukwanda kwezikhalo mayelana nokubambezeleka kohlelo. Lokhu kubikwe ngo-Ephreli 6 odlule yiwebhusayithi ye-European Ombudsman, uphenyo lwavulwa ngoMsombuluko 4th ka-Ephreli kuKhomishini yaseYurophu, nenombolo yecala. OI/2/2022/MIG.
Ukuthola umbono walesi simo, u-Ombudsman ubuze iKhomishana ukuthi zingaki izicelo zokufinyelela komphakathi emibhalweni eyazithola ngo-2021 kanye nesikhathi esiphakathi esisithathile ukubhekana nazo. U-Ombudsman uphinde wacela inombolo yezicelo zokuqinisekisa - lapho abantu bephinda bethumela izicelo ezifanayo njengoba benganelisekile ngempendulo yesikhungo - ezatholwa ngo-2021.
Inhloso yophenyo ukuzama ukuhlonza indlela ehlelekile yokunciphisa isikhathi sokusingatha izicelo ezinjalo futhi iyingxenye yomgomo obanzi wokweseka ilungelo eliyisisekelo lomphakathi lokuthola imibhalo.
U-Ombudsman uthola njalo ukufinyelela emibhalweni yezikhalazo futhi ubhekana nazo ngaphansi kwenqubo esheshayo. Ngonyaka odlule ihhovisi lishicilele a ziqondise kubaphathi be-EU ukuthi bangasebenzisa kanjani kangcono izibopho zabo mayelana nelungelo lomphakathi lokufinyelela imibhalo.
Umhlahlandlela uthi izikhungo ze-EU kufanele zibe nezinqubomgomo zokushicilelwa nokugcinwa kwamadokhumenti futhi kufanele zibe 'nerejista yomphakathi yamadokhumenti'. Iphinde ithi kumele kushicilelwe izibalo zonyaka zokuthi izikhungo zisingatha kanjani izicelo zokuthola imibhalo.